REMOTE ASSET MONITORING

CUSTOMER PROFILE

An Original Equipment Manufacturer (OEM) that produces heavy machinery for the construction industry. Their customers operate these machines in various remote locations, and they need to monitor them for optimal performance and timely maintenance.

PROBLEM & CONSTRAINTS

The customer faced several challenges in monitoring their equipment remotely.
Firstly, they need to collect real-time data on the performance and usage of their machines to ensure optimal performance and timely maintenance. Secondly, they need a solution that can work in harsh and remote environments, where there may be limited connectivity and power sources. Finally, they need a cost-effective and scalable solution that can be easily integrated with their existing systems.

REQUIREMENTS

A remote asset monitoring solution that can collect real-time data on the performance and usage of their machines, even in harsh and remote environments. The solution should be cost-effective and scalable, and it should be easily integrated with their existing systems.

SOLUTION

Rugged IoT sensors that can be attached to their machines to collect real-time data on their performance and usage. These sensors can be configured to work even in areas with limited connectivity and power sources. The data can be transmitted to a cloud-based platform where it can be analyzed and monitored by the equipment manufacturer. The platform can provide alerts and notifications when maintenance is required, enabling the manufacturer to schedule repairs proactively.

OUTCOME

By deploying a remote asset monitoring solution, the customer can provide better customer service to their clients by ensuring the optimal performance and timely maintenance of their machines. This can result in increased customer satisfaction and loyalty, as well as reduced downtime and maintenance costs for the manufacturer. Additionally, the manufacturer can leverage the data collected from the sensors to improve their product design and develop new services that can further enhance their customer value proposition.